Our Refund Policy Permits You To Get A Refund In Two Cases:
1) The Customer Received A Wrong Product
If a faulty product is delivered to the customer, we will get it picked up for free.
Once we acquire the wrong product, We will deliver the correct product or refund the amount within seven working days.
The product should be unused, and the packaging should not be damaged.
The product should be sealed in its original product packaging.
All supporting documentation such as purchase receipts, price tags, and labels should be dispatched with the product.
2) The Customer receives damaged goods
Customers may claim a refund if they receive damaged goods; however, they must provide video proof.
Customers are advised to make a video while unwrapping and unboxing their product from delivery packaging. This video will be used as proof that the customer received damaged goods.
