Our Refund Policy Permits You To Get A Refund In Two Cases:

1) The Customer Received A Wrong Product

• If a faulty product is delivered to the customer, we will get it picked up for free.
• Once we acquire the wrong product, We will deliver the correct product or refund the amount within seven working days.
• The product should be unused, and the packaging should not be damaged.
• The product should be sealed in its original product packaging.
• All supporting documentation such as purchase receipts, price tags, and labels should be dispatched with the product.

2) The Customer receives damaged goods

• Customers may claim a refund if they receive damaged goods; however, they must provide video proof.
• Customers are advised to make a video while unwrapping and unboxing their product from delivery packaging. This video will be used as proof that the customer received damaged goods.